Do I need to capture all of the customer information in QuickBooks?


I usually recommend not bringing customer information into QuickBooks. It often leads to a very confusing customer database if names are not entered exactly the same way, because you will end up with multiple records for the same customer.

QuickBooks is a great accounting system; it is not a CRM (Customer Relationship Management) system. In most cases, you can set up a generic customer in QuickBooks for web orders to keep your QuickBooks data manageable.